News & Media
Advance Mechanical Heating and Air earns Angie’s List Super Service Award
The Daily Reflector
Monday, February 6, 2017
Advance Mechanical Heating and Air Conditioning has earned the home service industry’s Angie’s List Super Service Award.
Angie’s List experienced unprecedented member growth in 2016, adding more than 1.6 million consumers after the company introduced a free membership tier.
“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” Angie’s List Founder Angie Hicks said.
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade and review period grade. The SSA winners also must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
“At Advance Mechanical, we strive to give our customers the best experience possible,” Advance Mechanical owner Randy Riddle said. “We hope that this award will help us to continue to stand out from our competitors.”
Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A-F scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. But the company said it continues to adhere to its review verification process, and there has been no degradation of review quality.
“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”
Advance Mechanical hosts students from South Central
The Daily Reflector
Monday, January 9, 2017
This is the second year Riddle has hosted students from the school as a part of an effort to recruit, hire and train young employees. The HVAC industry is facing a shortage of employees with the skills necessary for companies to meet growing demand for their products and services as their employees age out and retire.
Trane’s area salesman for the Raleigh office, Tim Hatch, was on hand to talk with the students. Last spring, Trane donated a unit for Riddle to use to demonstrate the installation process in the carpentry classroom at South Central.
Riddle and a technician visited the classroom weekly to walk students through the installation. Interested students then applied to work at Advance Mechanical during the summer. Five students were selected.
“We are hoping one or more of those students will want to work for us full time when they graduate from South Central,” Rachel Davis, manager of operations and marketing at the company, said. “This program is a way for us to give back to the community through working with students to expose them to work place expectations.”
Teacher Stephen Allen said, “I can tell students about what is expected on job sites, but hearing it straight from the source is a lot more powerful.”
Betsy Flanagan, a newly elected member of the Pitt County school board, attended the presentation.
“I want Pitt County Schools to do more to help our employers in Pitt County by finding and marketing other opportunities like this to our students and partnering with our businesses to develop programs that allow students to be successful while providing employers skilled employees who can earn and provide for their families and ultimately improve Pitt County and our economy,” Flanagan said.
South Central High School students listen to Tim Hatch, sales representative for Trane out of the Raleigh office, speak at Advance Mechanical.
A dehumidifier is typically a household appliance that reduces the level of humidity in the air, usually for health reasons. Humid air can cause mold and mildew to grow inside homes, which pose various health risks. Very humid climates or air make some people extremely uncomfortable, causing excessive sweating that can't evaporate in the already-moisture-saturated air. It can also cause condensation that can disrupt sleeping, or prevent laundry from drying thoroughly enough to prevent mustiness. Higher humidity is also preferred by most pests, including clothes moths, fleas, cockroaches, woodlice and dust mites. Relative humidity in dwellings is preferably 30 to 50 percent.
Fall Tune Up
Maybe you’ve heard the old saying: “If it ain’t broke, don’t fix it.” That’s the theory that you shouldn’t go tinkering where there isn’t a problem because you might end up creating a problem that you didn’t have in the first place. Many times we’d agree – but not when it comes to a tune-up on your heating and cooling system. A tune-up is not about fixing what isn’t “broken,” but it’s often about finding a potential trouble spot before it becomes real trouble. And it helps maintain the life and efficiency of your system so that it’s less likely to break down at a most inconvenient time (say, in the middle of a cold winter’s night). You'll get big value out of a fall tune up.
South Central High School HVAC Project 2016
Randy demonstrating HVAC to the construction students. During this semester long project the students were able to install a split system from start to finish. They were also able to install the duct work. At the end of the project Advance Mechanical selected two students to be part of a full-time paid summer internship.