Advance Mechanical Heating and Air Conditioning has earned the home service industry’s Angie’s List Super Service Award.
Angie’s List experienced unprecedented member growth in 2016, adding more than 1.6 million consumers after the company introduced a free membership tier.
“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” Angie’s List Founder Angie Hicks said.
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade and review period grade. The SSA winners also must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
“At Advance Mechanical, we strive to give our customers the best experience possible,” Advance Mechanical owner Randy Riddle said. “We hope that this award will help us to continue to stand out from our competitors.”
Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A-F scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. But the company said it continues to adhere to its review verification process, and there has been no degradation of review quality.
“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”